Job Description

Walong Marketing, Inc. is now hiring Sales Assistant

The mission of Walong Marketing Inc. is to satisfy the demands of gourmet foods in Asian communities. We strive to create a smaller world of authentic Asian foods that are reachable to customers nationwide while providing a variety of choices of Asian cuisines that are ready to be served.

Summary:

As a Sales Assistant, your main responsibility is to provide support to the sales team by performing administrative and customer service tasks. You will work closely with the sales team to ensure customer satisfaction and help achieve sales targets. Your primary goal is to assist the sales team in generating revenue for the company.

Responsibilities:

• Greet and assist customers in the store or over the phone.
• Respond to customer inquiries and provide product information.
• Process customer orders and payments accurately.
• Revise sales orders and follow up on backorders, claims, and contracts.
• Communicate with stores, buyers, and distribution centers to ensure sufficient quantities, correct system pricing, and timely delivery.
• Collaborate with the accounting department to ensure on-time payments.
• Assist in sales meetings and events.
• Provide administrative support to the sales team, including data entry, filing, and record-keeping.
• Follow up with customers regarding orders, shipments, and deliveries.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent required; college degree preferred.
• 1+ years of experience in Customer Service, Sales, Purchasing, or a related role.
• Bilingual in English and Mandarin is required.
• Willingness to learn and adapt to new technologies and procedures.
• Intermediate in Microsoft Office Suite and other relevant software.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to maintain a professional and courteous tone in email communications with all stakeholders.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to work effectively in a team environment.
• Authorized to work in the United States without sponsorship.

Physical Requirements:

• Prolonged periods sitting at a desk and working on the computer.
• Must be able to lift up to 15 pounds at times.

Position Details:

• Employment Type: Full Time.
• Travel Requirement: 1-2 times a month if needed.

Benefits:

• Medical, Dental, Vision, and Life Insurance.
• 401 (k) Retirement Saving Plan with 4% Company Match.
• Long-Term Services Award.
• Paid Time Off.

Compensation: The pay range for this job is around $20 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Privacy Statement: By submitting your information, you acknowledge that you have read our privacy statement (copy of which is available at the worksite) and available at

and consent to receive communications from us.

Disclaimer: Tawa Group dba 99 Ranch Market, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Beware of Job Scams: We prioritize applicant safety at Walong Marketing Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website:

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