Job Description

🌟 Exciting Hybrid Opportunity: Patient Account Representative - Join a Fortune 500 Leader! 🌟 Earn $18-$21/hr!

Are you looking for a role where you can make a real impact, grow your career, and be part of a fun, supportive team? Look no further! We're hiring a Patient Account Representative to join our FORTUNE 500 company , the nation's largest independent provider of dialysis services! 🏥💼

This is a hybrid role offering the perfect blend of in-office collaboration and remote flexibility. You'll start with 2 weeks onsite for equipment setup and comprehensive, award-winning training, then transition to primarily remote work with once-a-month onsite days to bond with your amazing team! 🤝💻

💰 Pay & Phenomenal Perks:

• Competitive Pay: $18 - $21 per hour!
• Award-Winning Training: Recognized by Training Magazine's Top 125! 🏆
• Fortune 500 Stability: Join a leader in the healthcare industry.
• Career Growth: Multiple career paths across cutting-edge modalities. 🚀
• Stellar Rewards: Get recognized for your outstanding performance! ✨
• Exceptional Benefits: Including the healthcare industry's most generous profit-sharing program! 💸
• Impactful Work: Our clinical outcomes are consistently ranked above the national average, treating over 100,000 patients! ❤️

What You'll Be Doing Day-to-Day: 📋

• Dive into our full training program (in-office) to become an expert! 🎓
• Become a master of obtaining authorizations :
• Given a work item, you'll create an authorization form.
• Send the form to the payer.
• Follow up with a call to confirm receipt and authorization status.
• You'll manage the entire authorization process from start to finish! ✅

Why You'll Absolutely LOVE It Here: 🥰

• Fun, Relationship-Based Culture: We're a patient- and teammate-driven team! 🤗
• Make a Difference: Contribute to a company with top-tier clinical outcomes.
• Connect with Our Core Values: We're looking for someone who is a natural fit for our amazing culture!

What You Need to Bring (Must-Haves): 🎯

• At least 1 year of healthcare experience OR Office/Administrative Experience OR Customer Service Experience .
• Computer Proficient: Comfortable navigating various systems. 💻🖱️

Bonus Points For (Nice-to-Haves): 👍

• Previous Healthcare Experience.
• Revenue Cycle Experience.

Soft Skills We Value: 💖

• Ability to multitask effectively. 🤹‍♀️
• Receptive to feedback and eager to learn. 🧠
• Detail-oriented – accuracy is key! 꼼꼼함 (Korean for meticulous/detailed)
• Strong communication skills (written and verbal). 🗣️

Schedule & Work Environment: ⏰

• Hybrid Model: Onsite for the first 2 weeks (training/setup), then remote with one onsite team day per month.
• Start Time: Flexible 8:00 AM or 8:30 AM start.

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