Dispensary Sales Associate – Dispensary (Midtown East, NYC)
Location: Midtown East
Job Type: Full-Time / Part-Time (20–40 hours per week)
Pay: $18.00 - $21.00 per hour + tips & incentives
About Us:
Join our team at Urban Leaf, a premier dispensary in NYC!
We are dedicated to providing exceptional products, educational value, and top-notch
customer service. We are looking for enthusiastic dispensary sales associates who are passionate about our product, customer service, and helping customers find the perfect products for their needs.
Job Summary:
As a Budtender, you will be the face of our dispensary, guiding customers through their journey, recommending products, and maintaining compliance with New York City laws. You will help create a positive, engaging, and educational shopping experience, all while meeting sales goals and receiving excellent customer feedback.
Key Responsibilities:
Customer Experience & Sales
• Greet customers warmly, assess their needs, and provide personalized recommendations.
• Educate customers on product types, consumption methods, effects, and proper usage.
• Assist with product selection based on customer preferences and experience levels.
• Process transactions efficiently using the dispensary’s POS system (Dutchie) while ensuring compliance with state regulations.
• Promote and upsell featured products, promotions, and accessories.
• Maintain a positive, welcoming, and professional atmosphere at all times.
Product Knowledge & Compliance
• Stay up to date on all products.
• Ensure all recommendations align with New York’s laws and responsible use guidelines.
• Verify proper customer identification and follow all safety, security, and compliance procedures related to product handling and sales.
Store Operations & Inventory
• Maintain clean, organized, and visually appealing product displays and sales floor.
• Monitor inventory levels, remove expired or damaged products, and assist with
restocking.
• Assist with monthly promotions and product launches to enhance customer experience.
• Support daily opening and closing procedures, including cash handling and register
balancing.
• Keep the dispensary clean, organized, and compliant with health and safety regulations.
Qualifications:
• One or more years of retail, customer service, or hospitality experience (Dispensary or luxury retail experience is preferred).
• Passion for our product and a desire to educate customers about its benefits (verifiable
knowledge of products, product variants, and industry trends is a plus).
• Strong communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours, including weekends and holidays.
• Ability to work in a fast-paced, high-energy environment.
• Basic math skills and experience handling cash and POS systems.
• Must be 21 or older and able to pass all background checks required by New York state
laws.
• Ability to stand for long periods and lift up to 25 pounds.
Why Join Us?
• Competitive pay + tips & incentives.
• Career growth opportunities within the company.
• A fun, supportive, and knowledgeable team.
• Training on products, compliance, and sales techniques.
How to Apply:
If you're passionate about providing top-tier customer experiences, we would love
to hear from you. Please send your resume and a short brief about yourself to
[operations@urbanleafny.com].
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