Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: The Dealer Support Analyst is responsible for managing the day-to-day commercial financing needs for Stellantis Financial Services (SFS) dealer customers. Develop a relationship with dealership office managers and other key employees. Become the go-to resource, both internally and for dealer customers, for SFS s Data Scan Funding and Servicing system. Essential Duties and Responsibilities: Enhance dealer experience with Stellantis Financial Services by supporting the daily use of our Dealer Access System (DAS) - e.g. facilitate funding requests and payoffs. Liaison with dealership personnel to ensure accurate loan funding and payment requests. Monitor DAS requests for exception approvals and overrides. Elevate as necessary. Track all account exceptions for periodic exception reporting and review. Lead dealer invoicing for all commercial loan and insurance payments. Reconcile floorplan audit results to necessary dealer payments. Follow up with dealer personnel as needed. Train, activate, and maintain DAS User profiles for proper user rights and related questions/issues. Collaborate with Audit team to establish collateral translation tables for commercial lending takeovers. Analyze OEM drafts to determine DAS loans/payments are in balance with accounting teams for ACH transaction validation. Provide periodic reporting for account reviews, executive updates, and periodic reporting of trial balances and credit line detail at a dealer level. Other duties may be assigned; responsibilities and activities may change. Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Experience: Minimum 3 years of auto lending and/or dealer relationship and sales experience. Education: High school diploma and or GED. Skills Required: Motivation and ability to meet customer expectations and demands, both internal and external. Ability to define problems, collect and analyze information in a systematic way in order to identify causes and effects, develop feasible solutions and make good decisions based on good judgment and experience. Ability to focus on performance; manifest energy, enthusiasm, resilience and be dynamic to provide results of your own and help others achieve theirs; close issues, meet expectations, and improve performance. Ability to identify and plan measures to achieve the objectives and quality of service effectively; organize work effectively so that priorities are met; present resources effectively and efficiently and conduct systematic evaluations. Oral, written and presentation communication skills. Proficient in using MS Office. Overtime required weekends as needed. Travel 10-20% - as required on an as needed basis. Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Houston, TX. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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