Certified Peer Support Specialist/Wellness & Recovery Specialist Job at Elevance Health, San Francisco, CA

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  • Elevance Health
  • San Francisco, CA

Job Description

**Certified Peer Support Specialist/Wellness and Recovery Specialist** **Location:** Florida, California, Georgia, Nevada, New Jersey, New York, North Carolina, Virginia, Colorado, Washington State. **Virtual** . This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. This position is telephonic. Work will be completed during standard business hours (8am to 5pm in your Time Zone) with flexibility to meet business needs. The **Peer Support Specialist** will perform a range of tasks to engage, motivate and inspire members to participate in their recovery, regain independence within the community and promote optimal wellness. The **Peer Support Specialist** is an active member of the corporate Peer Support and Recovery program and provides peer support services to clients with serious mental illnesses and/or substance use disorders through telephonic and field-based operations. The Peer Specialist will function as a role model to members; demonstrating expertise in personal recovery and use of coping skills; serves as a consumer advocate, provides consumer information and peer support for members. **How you will make an impact:** + Teach and role model the value of the member's recovery experience. + Models effective coping techniques and self-help strategies. + Serve as a recovery agent by providing and advocating for recovery-based services to assist the members in daily living. + Identify opportunities for engagement of members in forming a supportive, peer recovery network. + Assist members in working with their case manager or treatment team in determining the steps he/she needs to take to achieve these goals and self-directed recovery. + Assist members in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups. + Initiates and maintains contact with assigned members to determine members' engagement and response to services. + Assist members understand Peer Recovery resources available within the local community. + Assist members in identifying recovery resources, supports, remove barriers, and facilitate connections in the local community. + Collaborates with interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions. + Acts as a resource for staff on decision making and problem-solving as it relates to the peer role. + Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their wellness and recovery plans. + Assist clients in developing empowerment skills and combating stigma through self-advocacy. **Minimum Requirements:** + Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. + Peer Support Specialist Certification required. **Preferred Skills, Capabilities and Experience:** + Knowledge of care-coordination and case management concepts strongly preferred. + AA/AS, BA/BS or MBA preferred. + One year experience working as a Peer Support Specialist, **after** receiving certification, or related equivalent experience. + Experience working with computers toggling back and forth through multiple screens. + Experience with researching resources. + Telephonic customer service. + Knowledge of the recovery process For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $20.89 to $37.61 Locations: California; Colorado; New Jersey; Nevada; New York; Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._ * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Local area, Remote job,

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